Operational excellence best practices
What is operational excellence?
Business strategy that produces measurable results based on workflow-based models and key performance indicators.
Good operational excellence helps provide lower risk and costs and higher revenue.
Uses analytics and insights on a wide range of metrics to gain higher quality control on projects.
Pursue an asymmetric risk profile
Opportunity costs and scaling
People involved in strategy should not be doing operations all the time
Delegate aggressively and focus on where your time is comparatively more valuable
Use systems to automate processes and expand any human-based workflows
Delegating can save you from incurring significant cost
Successful businesses have a strong brand
Set yourself up for success
Branding and design basics
Messaging
Brand ambiance
Understand psychology of customers
Simple and concise
Graphics and media
Minimalist and variations
Short duration
Sophisticated regardless of idea
Typography
Serif versus Sans Serif
Matches brand tone
Easy to read
Color palette
Low quantity of colors
Inspires “vibes” that customer wants
Heavily associated with brand
Use branding consistency across advertising, websites and media
What is your current state?
Do you know how many projects you are working on?
Do you have a measurable way of tracking progress?
Do you review your key performance indicators and look for trends and improvement opportunities?
Put systems in place to minimize the risk of business process failure
Organization and tracking systems
Data-driven
Automated
Reportable
Exportable
Program analysis
Forecasting
Development decisions
Growth tracking
Measurability
Queriability
Customizable metrics and KPIs
Organization of projects
Quality control
Operational excellence
Consistency in service
Workflow-based systems
Gain dramatically higher quality on all of your projects
Product development and pivoting
Create a minimum viable product of your product as quickly as possible and iterate to continuously improve.
It is possible that you may pivot during the iterative product development process.
Develop a pricing model that ideally has multiple streams of revenue and high margins.
Hierarchy of operational excellence
Cybersecurity, public wifi and VPNs
Never enter passwords, access sensitive websites or enter payment data over a public network (e.g. airport, cafe, etc.) or semi-public network (co-working spaces, universities, etc.) as these are vulnerable to information monitoring by malicious cybersecurity actors.
Use a virtual public network (“VPN”) such as nordvpn.com to secure data when working on public networks.
See our article on cybersecurity best practices for more on this.
Psychological considerations
It is normal to feel pessimistic. Developing and running any business can be stressful and entail many ups and downs.
Rejection is generally very high for a business and staying optimistic despite constant criticism and rejection is crucial.
Mistakes and setbacks are common and part of the development process.
Practice self-care to minimize detrimental psychological effects from setbacks, rejection, failure, mistakes and other adversity in business.
Burnout is real and can affect your business and health
What can you delegate right now?
Send us any project you can think of 24/7
We quote the project or start immediately if simple enough and <1 hour
We complete your project
Never miss another deadline, solve all your problems
Ways businesses have used Easie to improve operational excellence
Content creation
Graphics and illustration
PowerPoints and slide decks
Materials design
Development
Web and application development
Program development
Feasibility analysis
Facilitation projects
Scheduling, calls and travel
Procurement and research
Miscellaneous support tasks
Support
Technical writing and transcription
Research and analysis
Logistics and resource management
Easie can help you be operationally excellent.
Schedule your free 15-minute consultation